Hengyang News Network Report — By Journalist Tang Jiahua

On the afternoon of July 4th, a visibly panicked woman rushed into the duty room of Daiyingling Police Station under the Zhenxiang Public Security Sub-Bureau. "Officer, I’ve been scammed! They just transferred out 340,000 yuan!" exclaimed Ms. Liu, a local resident, her voice trembling. She clutched her phone tightly, its screen still displaying traces of an unfamiliar app’s interface.

The scam began with a noon call from someone claiming to be a "Douyin Customer Service Representative." The caller accurately recited Ms. Liu’s personal information and asserted that her account had activated an "auto-deduction service," which would deduct 800 yuan monthly unless immediately canceled. "The moment I heard about recurring deductions, I panicked," Ms. Liu recalled. The scammer’s tone sounded both professional and urgent, methodically guiding her to download an app called "Cloud Share" and enabling its screen-sharing function.

Following the "customer service agent’s" instructions, Ms. Liu unwittingly completed facial recognition scans and entered her bank card passwords. Only when multiple transfer notifications flooded her phone did she realize something was terribly wrong—her entire savings across several bank cards had been drained. In just one hour from receiving the call to discovering the fraud, nearly 340,000 yuan of hard-earned money nearly vanished without a trace.

Upon receiving the report, police immediately initiated emergency payment suspension procedures on the fraudulent bank accounts while alerting the sub-bureau’s command center. Criminal investigation and cyber security units swiftly coordinated and successfully intercepted 100,000 yuan of the stolen money by tracing fund flows through data analysis. Following financial trails and communication records, investigators identified a suspect, Lu Mou, who was found to have supplied criminal tools. Officers drove overnight to Wuhan to apprehend him.

At approximately 10:00 AM on July 5th, police found Lu still asleep in a Wuhan rental apartment and took him into custody. During interrogation, Lu confessed to providing phone cards and assisting the scam group in making fraudulent calls on July 4th.

Lu has now been criminally detained according to law.

That evening, when officers returned the recovered 100,000 yuan in cash to Ms. Liu, she tearfully thanked them: "This is my family’s lifeline. If it hadn’t been recovered, I wouldn’t have known how to go on." Through multi-agency coordination, the first batch of recovered funds has been successfully returned, while efforts to reclaim remaining losses and deepen the investigation continue.

Police Warning:

Any self-proclaimed platform representative who demands downloading unfamiliar apps, activating screen-sharing, or disclosing bank passwords/verification codes is conducting fraud. In such cases, citizens should immediately hang up on such calls, verify through official channels, and never give scammers any opportunity to exploit you.