1.Taxis

How to find taxis

In airports and train stations, you can follow signs to taxi waiting areas.

On the street, you can hail vacant taxis by waving.

Inform the driver of your destination

Prepare your destination address in Chinese or Pinyin (Romanization of Mandarin).

Showing pictures of attractions you visit to drivers will help them understand quickly.

You can use translation apps to provide real-time translation.

If possible, learn some simple Chinese to assist you in communicating with the driver.

Payment

Upon arrival, your fare will be displayed on the meter.

Each city has different base rates. Your final price is a combination of this base rate plus distance and time.

Cash payment: Prepare small bills (50 RMB or smaller) in advance as many taxi drivers may not have sufficient change.

Mobile payment: Use WeChat Pay or Alipay for taxi fares.

Tips

Choose a legitimate taxi: taxis parked in the waiting area. Be cautious of unmarked or private vehicles without any official signage or markings.

Make sure the number of taxi meter is 0 before getting in.

Keep the receipt or invoice for future reference or complaints.

You don't need to tip your driver.

2.Car-hailing services

You can use car-hailing services on your Alipay app.

How to find car-hailing services

Open your Alipay app.

Select “Transport”

Tap ”Taxi“ and plan your route

Switch the language to English

Touch the translation pop-up on the screen to automatically translate the text into English.

Hailing a car

Text your destination.

Select your preferred car type and ensure the trip.

Check the car number plate and driver rating.

Wait for the driver to arrive and pick you up.

Pay the fee by Alipay directly when you arrive.

Tips

If you want to use other car-hailing app (like DiDi) in Chinese text, you may need a Chinese phone number to sign up.